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CRASHES: If you experience a crash, it can be very useful to provide your log file for me to review and determine the cause of the error. Do not run the application again after experiencing a crash or the log file will be overwritten. Your log file can be found in the "Lacuna Passage_Data" folder (which is alongside the exe on Windows) and is named "output_log.txt". On Mac it is located in "~/Library/Logs/Unity/Player.log".
BUGS: If you experience any bugs or unexpected game behaviors, you may want to provide me with your save file. On PC, your save file can be found at C:\Users\[USERNAME]\AppData\LocalLow\Random Seed Games\Lacuna Passage\survivalsave.lps. On Mac it should be located at /Users/[USERNAME]/Library/Application Support/Random Seed Games/Lacuna Passage/survivalsave.lps.
Lacuna Passage is essentially being developed by one person. I will try to address every issue in a timely manner.
YOUTUBERS AND STREAMERS: You have the express permission of Random Seed Games to create videos and livestreams of Lacuna Passage.
Customer support service by UserEcho